Eats365 POS

Quick to Set Up, Intuitive to Use and Powered by the Cloud, Welcome to the Future of Restaurant Management!

 

How do you outshine your competitors while still simplifying restaurant management? Opt for a POS that does it all under one system. Whether it’s cross-departmental communication, boosted table turnover or offering exceptional customer service, our POS system puts tomorrow’s restaurant tech in your hands so you can wow your patrons, do less work and stand out from the crowd!

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pos

How Can the Eats365 POS Help Your Restaurant?

Eats365 POS System that Does It All

One POS System that Does It All

Why fuss about with several different tech systems to manage your restaurant business? Instead, take control with a POS solution that makes managing the online, offline and third-party aspects of your restaurant so much easier!

Allow Your Staff to Shine

Eats365 POS Allows Your Staff to Shine

If your staff are stuck performing repetitive, low-skill tasks, you’re wasting your money and decreasing their efficiency. Let your POS system automate these basic tasks so your staff can let their skills shine in ways that genuinely benefit your restaurant and let them provide exceptional customer service. 

Ready to Support Your Growth

Ready to Support Your Growth

When your business is ready to grow, our solution scales with you. Whether you want to extend your restaurant’s capabilities with new Expansion Modules or expand the number of shops, brands or regions you’re in, our system makes the transition smooth and intuitive to manage. 

Eats365 POS Features Overview

Business Management Features
Customer Service Features
Staff Productivity Features

Flexibility

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blue tick

One System

With the Eats365 POS as your hub, build a solution that connects all aspects of your restaurant together

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blue tick

Comprehensive Printer Settings

Pair as many printers as you like with your Eats365 POS, assign printers to specific kitchen stations and even customize print receipts to your liking - including multilingual options to perfect your operation flow

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blue tick

Always Online

Offline Mode lets you continue taking orders on your Eats365 POS and other order-taking expansion modules even when your internet is down. Simply continue as normal and all the transaction data sync to the cloud when the connection is restored

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blue tick

Settings for Every Restaurant

With over 300 configurable settings, our POS system lets you customize your setup to fit your restaurant’s unique needsBuild Your Own Solution Today and
Grow Faster than the Competition

Eats365 POS-full flexibility

Deep Menu Management

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blue tick

Meaningful Menu Customization

Easily set up your perfect menu structure by customizing your categories, product types, combos and modifiers and even choose when they are available so every order is just as the customer likes it

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blue tick

Customizable POS Menu Keys

Edit your menu key font size, choose various color combinations and even add photos to make your Eats365 POS work best for you

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blue tick

Menu Synchronization in Minutes

Add new items, modify prices, delete items and update your menus across Eats365 POS, Eats365 expansion modules and all of your business locations at once rather than spending hours updating them one by one

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blue tick

Item Tracking on your POS

Our POS system keeps count of menu items you specify so that you always know how many you have in stock and can remove sold-out items

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blue tick

POS with Built-In Menu Time Slots

You can set time slots for items and menus of your choice so that they only appear on your Eats365 POS and connected Eats365 expansion modules when you want them to

Eats365 POS-deep menu management

POS for Staff Management

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blue tick

User and Security Group Management

Choose the level of authority different users have while using your POS based on the chain of command. Our 3-tier (store - brand - organization) structure makes managing scaling F&B businesses a breeze. You can even set different accounts for individual staff and require a personalized PIN number or a RFID card for secure POS access.

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blue tick

Clock In and Out with Eats365 POS

Easily keep track of when your staff members begin and end their shifts with included photo identification. This way, you can track staff working hours, amount earned per shift and overall staff performance

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blue tick

Staff Performance Report

Access a comprehensive breakdown of how your staff have performed at the end of each day. You can use this to reward your star players and spot inefficiencies

iPad POS for Staff Management

Back-Office Analytics

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blue tick

BI Dashboard

Enjoy access to business intelligence reporting where  your business figures are visualized in the form of graphs, charts and other easy-to-analyze formats

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blue tick

Multi-Restaurant View

If you run a chain of restaurants or multiple businesses all on the Eats365 system, you can track all their data in one place - consolidated or separated, from any of your smart devices

blue tick
blue tick

Item Analysis

With sales data from your Eats365 POS system, you can see which items sell the best and how much revenue they bring in over time

blue tick
blue tick

Customer Analysis

Gain a comprehensive understanding of your customers and their ordering habits by keeping tabs on things like spend amount, number of visits and items ordered from your Eats365 POS

blue tick
blue tick

User and Shift Reports

Keep track of how long your staff work and how much they bring in. You can even view reports from specific dates of your choosing so you can identify your star players

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blue tick

Discount Reports

Have access to useful figures such as sales reports, best-selling items and discount reports that let you track which promotions were the most successful

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blue tick

Easy Access Reporting

You can enjoy real-time access to all your reporting and sales data anytime, anywhere, right from the convenience of your mobile phone

Back-office analytics: multi-restaurant view

A Customer-Centric Approach

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blue tick

POS with Multi-Language Support

On your Eats365 POS, choose the language or languages that most resonate with your staff and customers to support diversity and inclusion

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blue tick

Easy Queuing

Use Eats365 POS in addition with the Queue Ticket Kiosk Expansion Module to pair waiting customers with empty tables for a streamlined queue-to-table experience

A Customer-Centric Approach

Payment Flexibility

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blue tick

Accept Online Payments on Eats365 POS

Accept payments on your Eats365 POS system for all your online payments no matter if they come from your Branded Online Store, the Eats365 Marketplace or popular third-party online ordering platforms

blue tick
blue tick

Integrated Payment Partners

Let your customers pay in a way that’s convenient for them with the global and local payment types they prefer with a range of integrated payment partners

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blue tick

Customizable Tender Types

Choose from a pre-set number of non-integrated tender types on your Eats365 POS for additional versatility. You can also add your own custom tender types so you have all relevant payment methods covered

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blue tick

Flexible Bill Management

Give your customers the option to split their bill evenly or by item or to merge their bills. You can easily create as many split or merged bills as necessary on your Eats365 POS

blue tick
blue tick

POS with Multi-Currency Support

Allow customers to pay in their preferred currency when your business operates across multiple countries, in an airport or if you operate somewhere that commonly accepts multiple currencies with Eats365 POS

blue tick
blue tick

POS with Multi-Currency Reporting

No matter how many countries you operate across, you can set each exchange rate and have reports for every region converted into a single currency of your choosing with Eats365 POS. This makes understanding global performance much clearer

Payment Flexibility

Customer Relationship-Building

blue tick
blue tick

Merge With Your Existing CRM

Our system supports the integration of third-party CRM. This means you can keep your customer database from other sources and have the relevant data synced right to your Eats365 POS
 

blue tick
blue tick

Loyalty Programs and Discounts

Entice customers to spend more with easy-to-set-up loyalty programs and discounts that they can take advantage of on your Eats365 POS

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Table Management 

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blue tick

Floorplan Management

Eats365 POS gives your staff a full view of what's going on in your restaurant. Set different areas, the number of tables and even choose the number of floors in your restaurant

blue tick
blue tick

Dine-In and Takeout

Choose between dine-In and takeout modes directly from the POS and manage different sets of orders in an organized and systematic way

blue tick
blue tick

Transfer, Merge and Share Tables

Your staff can quickly transfer, merge or share tables to make the best use of your restaurant’s space and meet the needs of customers with a few taps on the Eats365 POS

blue tick
blue tick

Color-Coded Statuses

Tables are highlighted in different colors to indicate useful information such as which customers are waiting on meals, which tables need their bills, which tables need cleaning and which are empty. If a customer exceeds a set time limit, an ‘OT’ overlay will be displayed on the table 

blue tick
blue tick

Assign Queueing Customers to Tables

Use your POS system to view queue ticket numbers issued from your Eats365 Queue Kiosk , how many people per party and elapsed waiting times so you can assign them to the most suitable table

blue tick
blue tick

Reservation Tracking

Keep track of incoming reservations right on your POS system. With integrated third-party reservation systems, you can clearly manage your booking schedule and assign the right tables to the right customers without getting overwhelmed

blue tick
blue tick

Organized Kitchen Stations

Set up specific kitchen stations and assign items to be fired to those stations while taking tableside orders

Table Management

Simplified Order-Taking

blue tick
blue tick

Hold/Fire Items

You can manually hold items and fire them when necessary so that you don’t overload the kitchen and allow your customers to specify when they want different items served to them

blue tick
blue tick

Coursing

Set coursing for different items to create the perfect fine-dining experience. Each table is represented with a different color on the POS to indicate what course it’s on, while kitchen tickets and receipts also show coursing so your staff don’t serve dishes in the wrong order

blue tick
blue tick

Switch Menus Easily

Switch between different menus like seasonal menus, lunch and dinner menus, special menus and a whole range of others. You can even set your menus to change automatically based on specified timings

blue tick
blue tick

Always Current

Powered by Cloud technology, your menus across Eats365 POS and all Eats365 modules can display the latest items that you add and can even be set to remove sold-out items automatically

blue tick
blue tick

Hidden Sold-out Items

Track the number of each menu item you have so that sold-out items can be set to no longer appear across Eats365 POS and relevant Eats365 modules when they are out of stock 

Simplified Order-taking

Kitchen Organization

blue tick
blue tick

All Orders in One Place

When you add a Kitchen Display System Expansion Module to your Eats365 POS, your chefs will be able to interact with vital order information on screens instead of kitchen tickets so they can manage orders more efficiently

blue tick
blue tick

Instant Order Delivery

Staff no longer have to waste time manually traveling between the kitchen and Front of House to deliver kitchen tickets. When an order is taken, items can be split up and automatically sent to relevant kitchen departments, where they will show up on Kitchen Display Systems in real-time or be printed out according to your preferred settings

blue tick
blue tick

Real-time Order Updates

When you pair your POS with a Kitchen Display System Expansion Module, your kitchen staff can immediately see changes and act accordingly whenever orders are edited after they have been placed. 

Kitchen organization-all orders in one place

Flexibility

tick icon One System

With the Eats365 POS as your hub, build a solution that connects all aspects of your restaurant together

tick icon Comprehensive Printer Settings

Pair as many printers as you like with your Eats365 POS, assign printers to specific kitchen stations and even customize print receipts to your liking - including multilingual options to perfect your operation flow

tick icon Always Online

Offline Mode lets you continue taking orders on your Eats365 POS and other order-taking expansion modules even when your internet is down. Simply continue as normal and all the transaction data sync to the cloud when the connection is restored

tick icon Settings for Every Restaurant

With over 300 configurable settings, our POS system lets you customize your setup to fit your restaurant’s unique needsBuild Your Own Solution Today and
Grow Faster than the Competition

Deep Menu Management

tick icon Meaningful Menu Customization

Easily set up your perfect menu structure by customizing your categories, product types, combos and modifiers and even choose when they are available so every order is just as the customer likes it

tick icon Customizable POS Menu Keys

Edit your menu key font size, choose various color combinations and even add photos to make your Eats365 POS work best for you

tick icon Menu Synchronization in Minutes

Add new items, modify prices, delete items and update your menus across Eats365 POS, Eats365 expansion modules and all of your business locations at once rather than spending hours updating them one by one

tick icon Item Tracking on your POS

Our POS system keeps count of menu items you specify so that you always know how many you have in stock and can remove sold-out items

tick icon POS with Built-In Menu Time Slots

You can set time slots for items and menus of your choice so that they only appear on your Eats365 POS and connected Eats365 expansion modules when you want them to

POS for Staff Management

tick icon User and Security Group Management

Choose the level of authority different users have while using your POS based on the chain of command. Our 3-tier (store - brand - organization) structure makes managing scaling F&B businesses a breeze. You can even set different accounts for individual staff and require a personalized PIN number or a RFID card for secure POS access.

tick icon Clock In and Out with Eats365 POS

Easily keep track of when your staff members begin and end their shifts with included photo identification. This way, you can track staff working hours, amount earned per shift and overall staff performance

tick icon Staff Performance Report

Access a comprehensive breakdown of how your staff have performed at the end of each day. You can use this to reward your star players and spot inefficiencies

Back-Office Analytics

tick icon BI Dashboard

Enjoy access to business intelligence reporting where  your business figures are visualized in the form of graphs, charts and other easy-to-analyze formats

tick icon Multi-Restaurant View

If you run a chain of restaurants or multiple businesses all on the Eats365 system, you can track all their data in one place - consolidated or separated, from any of your smart devices

tick icon Item Analysis

With sales data from your Eats365 POS system, you can see which items sell the best and how much revenue they bring in over time

tick icon Customer Analysis

Gain a comprehensive understanding of your customers and their ordering habits by keeping tabs on things like spend amount, number of visits and items ordered from your Eats365 POS

tick icon User and Shift Reports

Keep track of how long your staff work and how much they bring in. You can even view reports from specific dates of your choosing so you can identify your star players

tick icon Discount Reports

Have access to useful figures such as sales reports, best-selling items and discount reports that let you track which promotions were the most successful

tick icon Easy Access Reporting

You can enjoy real-time access to all your reporting and sales data anytime, anywhere, right from the convenience of your mobile phone

A Customer-Centric Approach

tick icon POS with Multi-Language Support

On your Eats365 POS, choose the language or languages that most resonate with your staff and customers to support diversity and inclusion

tick icon Easy Queuing

Use Eats365 POS in addition with the Queue Ticket Kiosk Expansion Module to pair waiting customers with empty tables for a streamlined queue-to-table experience

Payment Flexibility

tick icon Accept Online Payments on Eats365 POS

Accept payments on your Eats365 POS system for all your online payments no matter if they come from your Branded Online Store, the Eats365 Marketplace or popular third-party online ordering platforms

tick icon Integrated Payment Partners

Let your customers pay in a way that’s convenient for them with the global and local payment types they prefer with a range of integrated payment partners

tick icon Customizable Tender Types

Choose from a pre-set number of non-integrated tender types on your Eats365 POS for additional versatility. You can also add your own custom tender types so you have all relevant payment methods covered

tick icon Flexible Bill Management

Give your customers the option to split their bill evenly or by item or to merge their bills. You can easily create as many split or merged bills as necessary on your Eats365 POS

tick icon POS with Multi-Currency Support

Allow customers to pay in their preferred currency when your business operates across multiple countries, in an airport or if you operate somewhere that commonly accepts multiple currencies with Eats365 POS

tick icon POS with Multi-Currency Reporting

No matter how many countries you operate across, you can set each exchange rate and have reports for every region converted into a single currency of your choosing with Eats365 POS. This makes understanding global performance much clearer

Customer Relationship-Building

tick icon Merge With Your Existing CRM

Our system supports the integration of third-party CRM. This means you can keep your customer database from other sources and have the relevant data synced right to your Eats365 POS
 

tick icon Loyalty Programs and Discounts

Entice customers to spend more with easy-to-set-up loyalty programs and discounts that they can take advantage of on your Eats365 POS

Table Management 

tick icon Floorplan Management

Eats365 POS gives your staff a full view of what's going on in your restaurant. Set different areas, the number of tables and even choose the number of floors in your restaurant

tick icon Dine-In and Takeout

Choose between dine-In and takeout modes directly from the POS and manage different sets of orders in an organized and systematic way

tick icon Transfer, Merge and Share Tables

Your staff can quickly transfer, merge or share tables to make the best use of your restaurant’s space and meet the needs of customers with a few taps on the Eats365 POS

tick icon Color-Coded Statuses

Tables are highlighted in different colors to indicate useful information such as which customers are waiting on meals, which tables need their bills, which tables need cleaning and which are empty. If a customer exceeds a set time limit, an ‘OT’ overlay will be displayed on the table 

tick icon Assign Queueing Customers to Tables

Use your POS system to view queue ticket numbers issued from your Eats365 Queue Kiosk , how many people per party and elapsed waiting times so you can assign them to the most suitable table

tick icon Reservation Tracking

Keep track of incoming reservations right on your POS system. With integrated third-party reservation systems, you can clearly manage your booking schedule and assign the right tables to the right customers without getting overwhelmed

tick icon Organized Kitchen Stations

Set up specific kitchen stations and assign items to be fired to those stations while taking tableside orders

Simplified Order-Taking

tick icon Hold/Fire Items

You can manually hold items and fire them when necessary so that you don’t overload the kitchen and allow your customers to specify when they want different items served to them

tick icon Coursing

Set coursing for different items to create the perfect fine-dining experience. Each table is represented with a different color on the POS to indicate what course it’s on, while kitchen tickets and receipts also show coursing so your staff don’t serve dishes in the wrong order

tick icon Switch Menus Easily

Switch between different menus like seasonal menus, lunch and dinner menus, special menus and a whole range of others. You can even set your menus to change automatically based on specified timings

tick icon Always Current

Powered by Cloud technology, your menus across Eats365 POS and all Eats365 modules can display the latest items that you add and can even be set to remove sold-out items automatically

tick icon Hidden Sold-out Items

Track the number of each menu item you have so that sold-out items can be set to no longer appear across Eats365 POS and relevant Eats365 modules when they are out of stock 

Kitchen Organization

tick icon All Orders in One Place

When you add a Kitchen Display System Expansion Module to your Eats365 POS, your chefs will be able to interact with vital order information on screens instead of kitchen tickets so they can manage orders more efficiently

tick icon Instant Order Delivery

Staff no longer have to waste time manually traveling between the kitchen and Front of House to deliver kitchen tickets. When an order is taken, items can be split up and automatically sent to relevant kitchen departments, where they will show up on Kitchen Display Systems in real-time or be printed out according to your preferred settings

tick icon Real-time Order Updates

When you pair your POS with a Kitchen Display System Expansion Module, your kitchen staff can immediately see changes and act accordingly whenever orders are edited after they have been placed. 

POS

Get in Touch and Speak to a Specialist Today!

Restaurants like yours love the Eats365 POS
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Restaurants like yours love the Eats365 POS

As a small-mid scale chain that focuses on food and service quality, the robust backend report of Eats365 delivers real-time quantify data performances like "Incoming Customer Analysis Report" and "Item Preparation Reports". We can track the performance of 4 shops in Hong Kong and 1 outlet in Macau in real-time in order to enhance efficiency and reduce cost in every operational aspect, hence implementing a competitive operation strategy, and providing a service experience that satisfies customers.

Honbo, Hong Kong
Honbo, Hong Kong

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