Fine Dining
Every fine dining experience depends on flawless execution — from the first reservation to the final course. With seamless technology and streamlined operations, your team can focus on creating memorable guest experiences that match the elegance of your restaurant.
Reservation-Ready Table Management
Keep the dining room in rhythm with a live table map showing floor areas, table numbers, seat counts, and colour statuses for each stage of service. Link, split, or share tables for large parties, and track waitlists with confidence. Connect leading partners including Bistrochat, Inline, or SevenRooms, so bookings sync straight into the POS with accurate table assignments.
Personalized Course Timing
In fine dining, order-taking sets the tempo. Servers capture courses, seat numbers, modifiers, and dietary notes on the POS or mPOS, so each item is tagged to the right course and guest. Tickets reach the pass in the exact sequence your coursing rules define — keeping gaps short and plates hot.
Course Pacing with Expedite & KDS
At the pass, the Expedite Display shows every ticket on one screen — course status, item checks, time on ticket, and ready alerts, with colours shifting as wait time grows. In the kitchen, the Eats365 KDS lets chefs switch views by wait time, station, table, or course. Front and back of house stay in sync, errors drop, and dishes leave at peak quality.
CRM-Powered Guest Recognition
Make every guest feel known. When a table is seated, the POS surfaces profiles with names, dietary notes, allergies, favourite dishes, and wine preferences. Preferences sync across branches to recognise VIPs anywhere in your group, and post-service notes enrich each profile for the next visit.
Multi-Language Service, Front & Back
Precision depends on clear communication. International kitchen teams view KDS tickets, modifiers, and fire times in their own language, reducing errors. The same clarity extends front of house — guest menus, QR codes, kiosks, and receipts appear in multiple languages, so diners read dish descriptions, wine pairings, and allergen notes with confidence.
Consolidated Cross-Border Analytics
Cross-border operations become straightforward with the cloud-based Merchant Portal. Leaders get one control centre for real-time data across every brand and store, with reports supporting multiple languages and currencies. Drill down from organization to brand to store, with three-tier role-based access so the right people see the right dashboards.
Products Our Fine Dining Customers Love the Most
As a Michelin three-star restaurant, we have an extensive and exquisite wine list. Eats365 POS has perfectly assisted us in meeting this challenge. We can effortlessly manage hundreds of wines on Eats365, from real-time inventory tracking to wine pairing recommendations, allowing our service staff to focus on the guest experience.
