F&B Group
It’s no easy task to keep track of hundreds of staffs, several shops or even totally different brands - especially if they’re running across multiple countries! Make your life easier by picking a solution that’s flexible enough to accommodate different brand and regional needs while aggregating control and data for your entire group restaurants under one system!
3-Tier Management From the Top Down
Without proper organization you won’t be able to maintain quality throughout your F&B empire. Easily reflect your organizational structure on the Eats365 system with built-in Organization - Brand - Shop tier system - perfect for managing multi-brand organizations, multiregional businesses and even franchises. This way, you have a clear organization structure with useful tools for each layer of your group.
Menu Management in Minutes
Updating all your menus manually, or communicating to each manager individually is too error-prone and time-consuming. Instead, manage all your menus directly from your Merchant Portal, which serves as your command center for meaningful enterprise management. After editing combos, modifiers, items, prices, images and much more, your changes will sync across your group restaurants in minutes, not weeks.
Run Your Entire F&B Group from One Place
No matter how many modules and integrations you utilize across your group restaurants, they can all be managed right from your Merchant Portal. So, add as many features and as much functionality as you need without ever feeling lost in the process. You’re always in full control, so you can maintain total efficiency and clarity.
Grow Without Borders
Success should be celebrated rather than penalized. With features like multi-currency support, multi-language capabilities, cross-border CRM support and a three-tiered organization structure, you can enter into new regions and markets with a restaurant solution that scales with you and enhances your plans for international expansion.
Different Permissions for Different Staff
From top executives to brand managers, individual restaurant owners and even non HQ employees, each layer of your enterprise is important. Once you know what each type of staff needs to succeed, grant them accounts with relevant and specific permissions to access only the tools you want them to.
Bring in Business With Loyalty
Drive repeat business by Integrating meaningful customer relationship management (CRM) across your enterprise that adds value to every experience. Even if you operate across multiple countries, your staff will know when loyal customers visit and your customers will be able to spend loyalty points with automatic conversion by currency.
Know Your Business, Inside and Out
The right analytics can help your F&B group grow to new heights. The better you understand the deeper aspects of your business, the more you can proactively make changes rather than reacting when it’s too late. Use numbers, figures, reports and much more, to get the inside scoop on your enterprise’s performance across all restaurants, regions, brands and countries! You can also keep track of what items your customers respond well to with detailed reporting that lets you tailor your menus and promotions to your customers’ tastes.
Localize and Specialize
If you want to sell to locals, you have to think like a local! No matter which region you expand into, integrating with local third-party companies will help your group restaurants be as local-friendly as possible. Whether it’s accepting the local currency, working with local payment providers or even switching your system to the local language, if you get the basics right, your new staff and customers will be far more likely to resonate with your brand.
Common Products for F&B Group Businesses
How F&B Groups Like Yours
Benefit from Eats365
"Running one cafe is a challenge, but managing multiple outlets across KL is a whole different ball game. Before Eats365, keeping everything consistent across different locations felt like a constant scramble. Now, the operational flow is seamless. Whether we’re updating a seasonal menu item across all branches with one click or monitoring real-time performance from our phones, everything is centralized. It gives us that 'big picture' control we need to scale the business, without the typical headaches of multi-store management. It’s been the backbone of our growth, making sure every outlet runs as smoothly as our first one! "
"The 3-tier enterprise structure in Eats365 helps us conveniently manage nearly 30 outlets in local and foreign markets. With comprehensive reports at the backend, management will be able to drive accurate business decisions with the real-time performance of all outlets at their fingertips"
