F&B Group
Keeping track of hundreds of staff, many outlets, or different brands across regions is no easy task. Eats365 gives you a flexible system that adapts to each brand and region while aggregating control and data for your entire F&B group under one roof.
Organization–Brand–Shop 3-Tier Management
Reflect your structure with the built-in Organization–Brand–Shop tier system — ideal for multi-brand groups, multi-regional businesses, and franchises. Each layer gets a clear structure and the right tools to maintain quality across the group.
Central Menu Management in Minutes
Updating menus manually or briefing each manager is slow and error-prone. Manage every menu from your Merchant Portal — edit combos, modifiers, prices, and images once, and changes sync across your group in minutes, not weeks.
One Merchant Portal for the Whole Group
However many modules and integrations you run across your outlets, manage them all from your Merchant Portal. Add features and functionality as you need them, staying in full control with total clarity.
Multi-Currency & Multi-Language for Expansion
Scaling shouldn't be penalised. With multi-currency, multi-language, cross-border CRM, and the three-tier structure, you can enter new regions and markets on a system built to support international expansion.
Role-Based Permissions by Layer
From executives to brand managers to individual outlet owners, each layer matters. Grant accounts with specific permissions, so each type of staff accesses only the tools they need.
Cross-Border CRM & Loyalty
Drive repeat business with CRM across your enterprise. Even across countries, staff know when loyal customers visit, and customers spend loyalty points with automatic currency conversion.
Group-Wide Analytics & Reporting
The right analytics help your group grow. Understand performance across every restaurant, region, brand, and country with detailed reports — so you act proactively, and tailor menus and promotions to what customers actually respond to.
Localize for Each Market You Enter
To sell to locals, think like a local. In Malaysia, that means accepting DuitNow QR and cards through the Fiuu integration, running your system in Bahasa Malaysia, English, or Chinese, and connecting local partners — so new staff and customers resonate with your brand from day one.
Common Products for F&B Group Businesses
How F&B Groups Like Yours
Benefit from Eats365
"Running one cafe is a challenge, but managing multiple outlets across KL is a whole different ball game. Before Eats365, keeping everything consistent across different locations felt like a constant scramble. Now, the operational flow is seamless. Whether we’re updating a seasonal menu item across all branches with one click or monitoring real-time performance from our phones, everything is centralized. It gives us that 'big picture' control we need to scale the business, without the typical headaches of multi-store management. It’s been the backbone of our growth, making sure every outlet runs as smoothly as our first one! "
"The 3-tier enterprise structure in Eats365 helps us conveniently manage nearly 30 outlets in local and foreign markets. With comprehensive reports at the backend, management will be able to drive accurate business decisions with the real-time performance of all outlets at their fingertips"
