Solution
Restaurant
Online Ordering
Eats365 Online Ordering lets customers order through your branded online store, the Eats365 Marketplace, and delivery platforms — all managed in one POS. AI item suggestions and upsell prompts help you reach new customers and lift average order value.
Online Ordering Products
Eats365 Online Ordering Benefits
Extend Your Online Reach and Grow Your Customer Base
Let customers queue, order, and pay on their own, choosing the payment method they prefer. A simplified online ordering process reduces human error, cuts wait time, and frees your staff — shortening average dining time and boosting table turnover.
Online Food Ordering Systems Boost Table Turnover
Let customers queue, order, and pay on their own, choosing the payment method they prefer. A simplified online ordering process reduces human error, cuts wait time, and frees your staff — shortening average dining time and boosting table turnover.
AI Item Suggestions and Upsell That Grow Every Order
AI recommends dishes from sales trends, order history, and cart contents, while pre-checkout prompts surface add-ons — raising average order value automatically.
New Online Interaction Point, More Sales
Rather than requiring customers to dine in, smart devices create a new online interaction point powered by a digital ordering system, allowing you to tailor content for online ordering customers and increase pickup sales.
The Full Online Ordering Solution for Restaurants
Online Order Management Hub
Manage all incoming online orders in real-time, fully-integrates with other Eats365 Online modules and third-party integrations.
A handy product that lets you manage online orders from multiple sources on one Android device. It’s designed to be lightweight and affordable, so restaurants can start their online business in days, not months!
Build Your Online Presence
A quick and effective way to bring your physical restaurant’s brand image online where you can attract both new and existing customers who want to order food online. With a Branded Online Store, you can stand out from your competitors and grow your digital presence in no time!
List your restaurant on the Eats365 Marketplace, an online food ordering platform, where you have access to thousands of potential customers! No hidden fees, no false gimmicks, no delayed payments.
Diverse Selection of Online Payments
Integrate your online ordering system with a wide range of supported payment providers so your customers can pay how they want by using the payment methods that are convenient to them.
FAQs about Eats365 Online Ordering Solution
1. What is an online ordering system for restaurants?
An online ordering system for restaurants is a digital tool that enables customers to browse menus, customize orders, and pay for pickup or delivery directly through a restaurant's website, app, or search profile, without needing to call in or order in person.
2. What are the benefits of a first-party online ordering system?
A first-party online ordering system allows restaurants to keep more of their profits by avoiding high commissions charged by third-party delivery apps. It also gives restaurants ownership of their customer data, which can be used for marketing and loyalty programs.
3. Does Eats365 Online Ordering offer AI item suggestions and upsell?
Yes. AI item suggestions recommend dishes based on your sales trends, each customer's order history, and their cart, shown as "Recommended for You" and "You May Also Like." Pre-checkout upsell prompts add on items or requests like cutlery before checkout — both raise average order value.
4. What features should I look for in an online ordering system?
Key features to look for in an online ordering system include seamless customer order and payment processing, instant inventory updates, accurate order fulfillment, integration with CRM and loyalty programs, and commission-free ordering.
5. Why is customer data important in an online ordering system?
Owning customer data allows restaurants to understand their customers better, personalize marketing efforts, and build loyalty programs. Without it, restaurants are essentially renting their customers from third-party platforms.
6. How does online ordering integrate with kitchen and staff workflow?
Online orders flow directly into your POS or KDS, move through Kitchen → Expedite → Pickup displays, ensuring accurate communication and faster delivery. This automation minimizes errors, reduces labor, and helps maintain food quality during busy periods.
Power Your Restaurant Online Ordering with AI!
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