E-invoice System
for Malaysian Restaurants
Generate, send and track e-invoices seamlessly
Whether you’re a single store or a thriving enterprise, our e-invoicing service ensures full compliance with LHDN e-invoice regulations. Join us to simplify your operational workflows, increase efficiency, and stay ahead in the world of modern e-invoicing.
Pain Points on E-Invoice Implementation
Manual invoicing processes can be time-consuming and prone to errors. Restaurant owners often spend hours generating, sending, and tracking invoices, which can disrupt their daily operations.
Staying compliant with reporting regulations can be challenging. Owners must ensure their invoicing practices meet government standards, requiring regular updates and awareness of regulatory changes to avoid penalties.
Managing multiple systems and platforms for invoicing can create confusion. When information is scattered across various tools, it becomes hard for business owners to access accurate data quickly, which impacts decision-making and financial management.
How Eats365 Helps with E-Invoice Implementation?
Experience hassle-free e-invoicing today
All-in-one Platform with Dedicated E-Invoice Report
Fast & Easy Submission and Request of E-Invoice
Consumer-friendly Interface for Your Customers
Automated Month-End Submission to LHDN
5 Steps to Submit E-Invoice
Step 1: Scan the QR code on the receipt
Step 2: Get redirected to Eats365 E-Invoice Portal
Step 3: Enter your information and click to submit for validation
Step 4: Once validated, fill in the rest of the information and click Confirm
Step 5: Check your email after validation is complete. Choose to view your e-invoice or download it as a PDF
FAQ about E-Invoice in Malaysia
1. When is the mandatory deadline for my business to implement e-Invoicing?
Implementation follows LHDN's phased timeline based on your annual turnover (based on FY2022 audited financials):
|
Phase |
Mandatory Date |
Annual Turnover |
|
Phase 1 |
Aug 1, 2024 |
> RM100 million |
|
Phase 2 |
Jan 1, 2025 |
RM25 million – RM100 million |
|
Phase 3 |
Jul 1, 2025 |
RM5 million – RM25 million |
|
Phase 4 |
Jan 1, 2026 |
RM1 million – RM5 million |
Each phase comes with a 6-month relaxation period before enforcement actions begin. Businesses with annual turnover of RM1 million and below are currently exempt following a Cabinet decision in December 2025. Eats365 is designed to help you transition smoothly regardless of which phase applies to you and to future-proof your operations when requirements eventually expand.
2. How does Eats365 help me comply with LHDN without extra manual work?
Eats365 integrates directly with the LHDN MyInvois system. Instead of manually typing sales data into a government portal, our POS automatically transmits the required transaction details for validation via LHDN's API. This eliminates human error and saves hours of administrative work every month.
3. Will e-Invoicing slow down my checkout process during peak hours?
No. Eats365 minimises friction by offering a Customer Self-Service option. Customers who need a full e-invoice can scan a QR code on their receipt and input their own tax details (TIN, IC number, etc.) on their mobile devices, allowing your staff to keep the queue moving without interruption.
4. What happens if my internet goes down during service?
Your business won't stop. Eats365 securely stores your transaction data locally and automatically uploads it to our servers once your connection is restored. These transactions are then included in your consolidated e-invoice report, which is submitted to LHDN on a monthly basis.
Please note that QR codes for e-invoice requests will still print while offline. However, if a customer attempts to scan the code before your internet connection is restored, they will be prompted to try again later once the data has been successfully uploaded to our server.
5. What are the consequences if my business fails to implement e-Invoicing on time?
Non-compliance is a triable offense under Section 120(1)(d) of the Income Tax Act 1967. Business owners may face fines ranging from RM200 to RM20,000 per instance of non-compliance, imprisonment for up to six months, or both. Using Eats365 ensures your digital records are formatted correctly and submitted on time, protecting your business from these legal and financial risks.
