Food Court
A food court needs a system that works for both vendors and management. Eats365 gives each stall its own tailored setup while grouping them under one account — so you speed up service, stay organised, and keep every vendor in sync.
One Account, Multiple Vendor Storefronts
Equip each vendor with their own tailored setup and individual reports, while their storefronts stay grouped under one food court account — so management sees a detailed overview across every vendor's performance.
Combine Every Vendor on One Bill
Guests can order across multiple stalls and settle it all on a single bill. Each vendor sees only their own orders, so privacy stays intact across your food court tenants.
Flexible Ordering Methods per Vendor
Each vendor picks the order-taking methods that fit their business — Dynamic Digital Menu, Self-Service Kiosk, QR mobile ordering, in-person, online, or pickup and delivery — all kept in sync through one modular system.
Detailed Data Across Every Vendor
Add self-service and online touchpoints, and your system automatically captures the business data that helps you run a food court more efficiently — at both vendor and management level.
Reward Loyalty and Encourage Repeat Business
Incorporating a loyalty system for your entire food court, or on a per-merchant basis is a great way to ensure that customers feel welcome when they visit and will be motivated to come back again! You can even create a tiered loyalty system to offer awesome rewards to customers and make your food court the go-to food destination in town!
Food Court Loyalty & Rewards
Run a loyalty program across your whole food court or per vendor, with tiered rewards that keep guests coming back — and help make your food court the go-to destination in the area.
Accurate Pickups, Fewer Wasted Orders
A wrong pickup wastes one order and forces a remake of another. Clear pickup signage and pagers help guests always collect the right order, on time — saving vendors time and food cost.
Vibrant Digital Menu Signage
Your vendors all sell great food — make sure guests see it. Bright, dynamic digital menus showcase promos, combos, and new items, building your food court's brand and drawing in passers-by.
Automated Workflow for Short-Staffed Stalls
In a tight Malaysian labour market, each vendor sets up a custom workflow with fewer staff. From order to kitchen to packer to pickup call, automation keeps it smooth — so staff focus on prepping food faster with fewer errors.
Sell Online, Not Just In-Person
Physical sales are a must, but online adds real revenue. Get discovered online to reach new regulars and offer delivery or pickup for guests who want to order remotely.
Common Products for Food Courts
How Food Courts Like Yours
Benefit from Eats365
"We want to have full access to our operator's performance while making sure customers could order everything they want from all our vendors, in one purchase. This helps maximize profits and ensure the fairness of our operators. Eats365, by allowing a single order to take orders from multiple vendors - without having vendors know others' business performances, helps us achieve this aim without creating extra difficulties for our food court vendor management teams."
K11 Musea Playground is a shared space with constant footfall and visitors from everywhere, so ordering has to be self-explanatory and settling up has to be quick. Eats365 POS handles that pace, and gives us the sales picture we need for a location where every hour of the day looks different.
