Food Court
Your food court requires a unique solution that’s tailor-made to suit both venders and upper management. Few tech solutions can match those needs, but our solution is designed with food courts like yours in mind! Speed up service, keep things organized and convenience visitors with custom solutions for each vender that all come together under one restaurant account.
Running a food court presents an interesting challenge: how to let venders run multiple separate storefronts, while still allowing food court owners to manage them all under one account? Eats365 allows you to equip all your restaurant venders with individual restaurant solutions that are customized to their needs and provide them with individual business reports. At the same time, their storefronts are actually grouped under a single restaurant, meaning food court owners and upper management can access reports that provide a detailed overview of all venders and their performance.
What happens if your food court’s customers want to sample a little of everything across multiple restaurants? Let them do just that and combine it all on a single bill! By setting up multiple venders under one food court restaurant account, your customers can order food across all your restaurants and have them all tallied up on the same bill! Each vender will only see the orders relevant to them, so privacy is maintained across your restaurant tenants.
Depending on how your food court’s venders would like to evolve their individual businesses as they grow, they can pick from a variety of order-taking methods that suit their business model and customers best. Thanks to our modular solution that facilitates future expansion, your food vendors can expand to Dynamic Digital Menus, Self-service Kiosks, QR code mobile ordering, in-person ordering, online ordering, or even pickup/delivery, all while keeping their data synced!
When running a food court, data plays a vital part at all levels. By adding self-service and online touchpoints into the mix, your digitized solution automatically keeps track of useful business data that can help you run your business even more efficiently.
Incorporating a loyalty system for your entire food court, or on a per-merchant basis is a great way to ensure that customers feel welcome when they visit and will be motivated to come back again! You can even create a tiered loyalty system to offer awesome rewards to customers and make your food court the go-to food destination in town!
If your customers accidentally pick up the wrong order, not only will that order be wasted when they bring it back, but another customer’s order will have to be remade, too. Save food court vendors time and money by letting them incorporate clear signage and convenient pagers so customers always get the correct order in a timely manner.
Your food court vendors are all selling delicious food, but if customers don’t know this, all that effort is for nought. Make a strong visual impact on your customers and passersby with enticing visuals that build your food court’s brand image. You will also be able to guarantee that displayed menu items are vibrant, dynamic, informative and showcase all your promos, combos and exciting new items.
Each restaurant in your food court can set up their own custom workflow while employing fewer staff that can focus on prioritizing important tasks. Right from the time an order is placed, to delivering the order to the kitchen, sharing order statuses with your packer and then calling the customer for pickup, your workflow is totally smooth and optimized through automation so that your staff can lock in on prepping food faster and making fewer errors.
While physical sales are certainly a must for any food court business, online sales can also provide a huge boost to revenue. Get discovered online so that you can build a totally new group of loyal customers and add extra convenience to those who want to order remotely for delivery or pickup.
Food court vendors often need to maximize the effect of their workspace. With no bulky hardware or tricky requirements that are commonplace with legacy POS systems, your vendors can benefit from small form factor hardware, like iPads, to run their entire business even in the tightest of spaces.
Common Products for Food Courts
How Food Courts Like Yours
Benefit from Eats365
"We want to have full access to our operator's performance while making sure customers could order everything they want from all our vendors, in one purchase. This helps maximize profits and ensure the fairness of our operators. Eats365, by allowing a single order to take orders from multiple vendors - without having vendors know others' business performances, helps us achieve this aim without creating extra difficulties for our food court vendor management teams."