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A Queue Kiosk is a self-service ticket-dispensing station that allows customers to join a restaurant's waitlist independently. Customers input their party size and contact information at the kiosk to receive a printed or digital queue ticket, which then automatically syncs with the restaurant's master queue management system.

The Queue Kiosk system can notify customers via SMS or automated alerts, allowing them to wait comfortably away from the entrance. Additionally, restaurants can pair the kiosk with eSignage displays to show real-time queue status and tickets currently being called.

Yes, customers can check their live queue status directly from their mobile devices. By scanning a QR code on their queue ticket, they can view how many parties are ahead of them without needing to ask staff for updates.

Yes, the Queue Kiosk is fully integrated with the Eats365 POS. This ensures that when a customer joins the queue via the kiosk, the data is instantly reflected on the host's tablet or POS terminal, allowing for seamless floor management and table assignments.

To set up a Queue Ticket Kiosk, you typically need a compatible tablet (such as an iPad) and a supported receipt printer for physical tickets. The system is managed through the Eats365 POS app, where queuing settings can be enabled and customized under the 'Queuing' configuration menu.