每個排隊票券都印有可掃描的 QR code。顧客用手機直接掃碼,儘管不在現場等候,也能知道排隊狀況,讓餐廳門口流暢的空間動線,成功吸引更多顧客進門用餐!
自助排隊取票機
智慧管理排隊人潮,候餐流程更簡單!
不需人工叫號及帶位,「Eats365 iPad 自助排隊機」協助顧客掌握排隊狀況,能依照取餐號碼自取餐點,第一時間入座。打造排隊友善的餐廳,節省外場人力。
「Eats365 自助排隊機」打造高效排隊動線!
iPad 自助排隊機
無論是店面狹小的雜貨店、多樓餐廳,Eats365 iPad 自助排隊機幫助你有效分配資源,規劃流暢的排隊動線。即使餐廳重新裝潢,你也可以添加支架、升級出單機等硬體設備,推出符合品牌的全新形象!
Android 自助排隊機
只要「Android 自助排隊機」一機涵蓋所有排隊管理的裝置,透過內建螢幕,整合出單機與候位螢幕,消費者能夠從自助排隊機直接領取號碼,掌握候位狀況。
用數位科技重新定義排隊體驗
解決員工與顧客之間的溝通不良
讓顧客不花一秒鐘從自助排隊機取得候位號碼,省下外場同仁手寫等候號碼、大聲呼喊顧客。自助排隊機自動記錄顧客需求、規劃排隊動線,也可搭配「排隊顯示器」呈現取餐或入座號碼,顧客更容易掌握候位與點餐節奏。
符合桌位的客製化設定
每間餐廳都有自己的桌位配置,並會根據用餐人數安排桌位。您的餐廳是否有根據不同用餐人數提供不同的桌位大小呢?「自助排隊機」會根據排隊顧客用餐人數發放不一樣的排隊票券,讓員工輕鬆帶位。
帶位入座不再手忙腳亂
為顧客妥善安排桌位對員工來說不是一件簡單的事情。在 Eats365 POS 系統直接瀏覽桌況,並邀請正確的候位顧客入座。員工清楚掌握整體桌況時,不僅可以加快翻桌率,更能確保各個桌位都已經整理過並準備好,並根據桌位大小迎接最適合的用餐顧客。
「自助排隊機」功能全覽
自助取票機
遠端掃碼,掌握排隊現狀
與其他 Eats365 模組完全整合
乾淨介面,減少錯誤
自助取票機
遠端掃碼,掌握排隊現狀
與其他 Eats365 模組完全整合
乾淨介面,減少錯誤
FAQ about Eats365 Queue Kiosk
1. What is a Queue Kiosk and how does it work?
A Queue Kiosk is a self-service ticket-dispensing station that allows customers to join a restaurant's waitlist independently. Customers input their party size and contact information at the kiosk to receive a printed or digital queue ticket, which then automatically syncs with the restaurant's master queue management system.
2. How does the Queue Kiosk notify customers when their table is ready?
The Queue Kiosk system can notify customers via SMS or automated alerts, allowing them to wait comfortably away from the entrance. Additionally, restaurants can pair the kiosk with eSignage displays to show real-time queue status and tickets currently being called.
3. Can customers check their position in line after leaving the kiosk?
Yes, customers can check their live queue status directly from their mobile devices. By scanning a QR code on their queue ticket, they can view how many parties are ahead of them without needing to ask staff for updates.
4. Does the Queue Kiosk integrate with the main POS system?
Yes, the Queue Kiosk is fully integrated with the Eats365 POS. This ensures that when a customer joins the queue via the kiosk, the data is instantly reflected on the host's tablet or POS terminal, allowing for seamless floor management and table assignments.
5. What hardware is required to set up a Queue Ticket Kiosk?
To set up a Queue Ticket Kiosk, you typically need a compatible tablet (such as an iPad) and a supported receipt printer for physical tickets. The system is managed through the Eats365 POS app, where queuing settings can be enabled and customized under the 'Queuing' configuration menu.
了解自助排隊機如何提升用餐體驗
2026最熱門的【自助點餐系統】你的餐廳適合哪一種?
2026年,全台灣應該沒有人沒用過自助點餐了吧?不管是使用掃碼點餐、線上點餐、或是自助點餐機,對台灣的消費者來說都已是稀鬆平常。 對於還在觀望、不確定哪種比較適合自己餐廳的流程的老闆,這篇文章會直接從台灣餐廳最常見的 5 種自助點餐模式切入,幫您一次看懂各自適合的場景、常見限制,以及導入前真正該先問清楚的關鍵。
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