客製化的消費流程有助於建立信任感,能巧妙增加顧客的回訪意願。「顧客端顯示螢幕」呈現每項餐點價格、附加費用、稅金等細項,提供給顧客仔細瀏覽、確認結帳金額,增進溝通且提高顧客滿意度。
顧客端顯示系統
個人化結帳體驗,服務效率再提升
「Eats365 顧客端顯示系統」推出個人化的現代結帳體驗,加深餐廳的專業與親民形象。搭配 Eats365 POS 系統整合顧客訂單資訊,全面提高顧客滿意度。
「Eats365 顧客端顯示系統」如何提升顧客體驗?
個人化結帳服務,加深顧客的信任感
發生錯誤?快速修正!
如果顧客在瀏覽訂單明細時發現錯誤,員工當下就能立即修正,避免之後收到客訴電話,找不到舊單據。當下即刻預防潛在問題,維持餐廳營運流暢,並確保顧客開心。
完美融入餐廳環境的顧客端顯示系統
不論經營的餐廳規模大小,Eats365 精簡的「顧客端顯示器」都能輕易融入餐廳環境。若選擇雙螢幕支架,則可以同時在店家配置 POS、在顧客端安裝「顧客顯示器」,節省空間。
善用宣傳管道,吸引顧客再次回顧
「顧客端顯示系統」幫助餐廳向顧客展現自家特色。在顯示系統內增加圖像或影片,大力宣傳優惠訊息、新餐點品項或是驚喜的促銷活動,結帳過程不僅能建立顧客對餐廳的信任感,更能佈局行銷,吸引顧客再次造訪。
「Eats365 顧客端顯示系統」功能全覽
完整的訂單明細
整合資訊減少錯誤
宣傳促銷活動
完整的訂單明細
整合資訊減少錯誤
宣傳促銷活動
FAQs about Eats365 Customer-Facing Display
1. What is a Customer-Facing Display (CFD) in a restaurant?
A Customer-Facing Display is a digital screen that provides customers with a real-time view of their order details as they are being entered into the POS. It allows customers to verify itemized pricing, taxes, and surcharges before finalizing their transaction, which helps reduce order errors and build trust.
2. How does the Customer-Facing Display sync with the Eats365 POS?
The Customer-Facing Display is paired directly with the Eats365 POS. As staff add items to an order using the POS interface, the information is automatically updated on the CFD in real time, ensuring the customer sees the most current version of their bill.
3. Can I show advertisements or promotions on the customer screen?
Yes, you can upload media groups, including images and videos, to your Customer-Facing Display. When the system is idle, it can be used to promote new menu items, upcoming deals, or loyalty programs to keep customers engaged while waiting.
4. Does the Eats365 CFD support digital tipping?
Yes, the Customer-Facing Display can be configured to prompt customers for tips during the checkout process. This allows for a more discreet and modernized tipping experience where customers can select from preset percentages or enter a custom amount.
5. How do I set up and pair a Customer-Facing Display?
To set up the CFD, log in to your Eats365 POS terminal, navigate to Settings, and select 'Device Pairing.' From there, select 'Customer Facing Display' to connect the secondary screen to your main POS system.
6. What are the benefits of using a secondary display for customers?
A secondary display improves order accuracy by allowing customers to spot mistakes early, increases transparency regarding taxes and fees, and speeds up the ordering process. Additionally, it serves as a marketing tool to boost brand loyalty through personalized media and promotions.
深入了解顧客端顯示系統如何協助您的餐廳
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