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A Customer-Facing Display is a digital screen that provides customers with a real-time view of their order details as they are being entered into the POS. It allows customers to verify itemized pricing, taxes, and surcharges before finalizing their transaction, which helps reduce order errors and build trust.

The Customer-Facing Display is paired directly with the Eats365 POS. As staff add items to an order using the POS interface, the information is automatically updated on the CFD in real time, ensuring the customer sees the most current version of their bill.

Yes, you can upload media groups, including images and videos, to your Customer-Facing Display. When the system is idle, it can be used to promote new menu items, upcoming deals, or loyalty programs to keep customers engaged while waiting.

Yes, the Customer-Facing Display can be configured to prompt customers for tips during the checkout process. This allows for a more discreet and modernized tipping experience where customers can select from preset percentages or enter a custom amount.

To set up the CFD, log in to your Eats365 POS terminal, navigate to Settings, and select 'Device Pairing.' From there, select 'Customer Facing Display' to connect the secondary screen to your main POS system.

A secondary display improves order accuracy by allowing customers to spot mistakes early, increases transparency regarding taxes and fees, and speeds up the ordering process. Additionally, it serves as a marketing tool to boost brand loyalty through personalized media and promotions.