ระบบแสดงผลในครัว (KDS)

A Kitchen Display System (KDS) is a digital order management screen that replaces traditional paper tickets. It syncs in real-time with the Eats365 POS, automatically displaying and organizing orders from the POS, mPOS, PhotoMenu, and Self-Order Kiosks as soon as they are fired.

A KDS streamlines communication between the front and back of house by providing a clear, interactive visual of all active orders. It helps prioritize prep tasks, reduces the risk of lost paper tickets, and features a timer alert to notify staff when an order has been in the system for too long.

Yes, Eats365 KDS allows kitchen staff to monitor orders in real-time and includes built-in timers. This data helps management identify bottlenecks by tracking precisely how long orders take from the moment they are received until they are marked as complete.

Yes, the KDS is highly customizable, allowing you to arrange keys by bestsellers or other logical groupings to fit your kitchen's specific workflow. You can also upload item photos to the keys for faster visual recognition by the kitchen staff.

Orders from all connected Eats365 modules—including the Self-Order Kiosk and PhotoMenu—are automatically routed to the KDS via the central POS system. This ensures that every order, whether placed by a server or directly by a customer, appears instantly on the kitchen's digital display.

Once an order is prepared, kitchen staff can interact with the screen to remove the completed order from the list. This real-time update keeps the display focused only on pending tasks and communicates the order status back to the POS system.