Snowy Fox District Six

Demo Kok, owner of Snowy Fox District Six, was a businessman and an F&B newbie who had no experience in restaurant management. Becoming a franchisee didn't make things any easier; he soon started to receive tons of customer complaints about slow service, missed orders, and incorrect dishes.

• Snowy Fox District Six was founded by an F&B enthusiast with limited knowledge of restaurant operations. Eats365's POS system, with its selectable expansion modules, helped Snowy Fox build a tailored workflow, keeping everything and everyone on track.

• Implementing the BYOD (Scan-to-Order) system was a crucial improvement in streamlining Snowy Fox's operations. The restaurant operates in a large outdoor venue, which made manual order-taking overwhelming for the staff. With Eats365's BYOD system, the kitchen receives orders directly from customers, making the entire process much faster and more accurate.

For a large venue like Snowy Fox District Six, a POS system like Eats365 is essential to streamline operations between distant tables, the kitchen, and stand-alone bars.

According to Demo Kok, the founder of Snowy Fox District Six, here're the modules that he enjoys the most:

• The CRM system. With Eats365's CRM system, it's very easy to recognize returning customers and their loyalty program tier. It's very useful for marketing events and Snowy Fox also enjoyed the benefits the loyalty program at their grant opening event.

• The cloud-based POS structure make it easy for a busy businessman like Mr. Kok to monitor the restaurant's operation on the go. With a smart phone or laptop, he's able to access the portal anytime anywhere.

With Eats365, Snowy Fox District Six was able to optimize their operations, improve customer experience, and maintain efficiency across all venue.