metabiz mCRM
metabiz|AI-Native SaaS 智慧營運平台 metabiz 是一家以 AI 為核心的 SaaS 平台公司,致力於幫助中小企業「用得起 AI、用得會 AI、用 AI 持續賺錢」, 打造真正能 提升回購、升等與長期營收 的智慧營運系統。 我們不只是提供工具,而是建立一套 會隨著客戶成長、會自我優化的 AI 營運引擎。 願景 Vision 成為最懂中小企業營運的 AI-Native SaaS 平台, 讓每一間企業都能用 AI 做決策、管會員、推回購, 不再依賴人力與經驗,而是靠系統持續成長。 使命 Mission 透過 模組化產品 × AI 自動化 × Plugin 平台生態, 協助中小企業快速上線、智慧營運、自動擴張, 讓「賺錢流程」可以被複製、被優化、被放大。 核心價值 Core Values 誠信:對客戶與夥伴保持透明與信任 正直:堅持長期價值,不走短期捷徑 勇氣:挑戰傳統流程與既有框架 執行力:快速驗證、快速交付、持續迭代 分享:知識開放、社群共創 不爛尾:每個模組與流程都要有交付閉環 公司概況 成立時間:2 年 10 個月 公司定位:AI-Native SaaS 平台 團隊規模:約 10 人(工程、產品、業務、客戶成功、設計) 核心能力: AI 流程設計 SaaS 模組化架構 LINE × 電商 × 預約 × CRM 深度整合
概要
metabiz AI Operation Brain: Beyond Traditional CRM—Build Your Automated Retail Empire (metabiz AI-Driven Operation OS) > Core Value: > Don't let your Eats365 POS just take payments. metabiz is the AI system that "actively generates profit" for you. By capturing traffic from reservation systems like Inline, driving cash flow with Stored Value & Product Keep, and executing unmanned marketing, we define the future of operations.
Eats365 x metabiz mCRM連携で、以下のことが可能になります
1. [Evolution of Traffic] Seamless Integration with Reservation Systems (Inline, etc.) Stop losing data after the meal! We convert "Reservation Traffic" directly into "Loyal Members": * Reservation to Member: Deep integration with leading booking platforms like Inline. When a customer books a table, metabiz syncs the data and identifies member status instantly—no manual checks required. * Automated Check-in Flow: From the moment they book to the moment they scan to order (Eats365), metabiz triggers automated welcome messages or exclusive offers, creating a closed data loop from "Online Booking" to "Offline Dining." 2. [Evolution of Cash Flow] Lock-in Revenue, Don't Just Collect Points Traditional systems passively accumulate points. metabiz actively secures your cash flow: * Robust Stored Value System: Enable member top-ups with "Deposit & Get Bonus" strategies. Get the cash in your pocket upfront. * Product Keep (Pre-purchase & Redeem): The perfect solution for "Coffee Keep" or service packages (e.g., Buy 10 Get 2 Free). Customers pay once and redeem over time, guaranteeing repeat visits. * Enterprise-Grade Multi-Store Settlement: Designed for chains. Whether it's coupons, stored value, or product vouchers, we handle cross-store redemption and automate complex financial clearing for HQ. 3. [Evolution of Experience] Zero Friction, Native to LINE & LBS We eliminated the "Download App" barrier. Your membership card lives where your customers already are: * Native LINE Integration: Scan to bind instantly within LINE Official Accounts. No extra downloads, no friction. * LBS Smart Location Awareness: Leveraging GPS technology, when a member opens their card, metabiz automatically detects the "Nearest Store" and prioritizes location-specific offers and inventory, precisely driving foot traffic. 4. [Evolution of Efficiency] SDP Omnichannel Hub + Smart Routing The key to capturing every opportunity while slashing costs: * Unified Inbox: Messages from LINE, Facebook, Instagram, and SMS flow into one metabiz dashboard. Boost customer service efficiency by 300%. * AI Cost-Saving Routing: When sending campaigns, our AI takes the "smartest route." It prioritizes free channels (like LINE) and only switches to paid SMS if delivery fails, maximizing your marketing ROI. 5. [Evolution of Operations] Demand-Driven AI Brain Our strongest competitive moat. Standard marketing tools ignore inventory; metabiz syncs with it: * Inventory-Linked Marketing: The AI Brain monitors Eats365 inventory levels in real-time. Overstocked? AI recommends a promo. Out of stock? AI suggests replenishment, preventing wasted marketing spend.