Solution
Back of House
Your customers may not see what happens behind the scenes, but it impacts their experience directly. Make sure your kitchen staff and packers/expediters are able to do their best work so your customers get amazing food in the fastest time possible.
The Products
Benefits
Your front of house and back of house are just two sides of the same coin. Without proper communication, your restaurant will run into problems and your staff will start making errors. When you digitalize your operation flow, orders can be taken, fired straight to the kitchen, be sent to the correct kitchen station and then marked as ready by your back of house staff. Now, every order can be served to the customer with zero hiccups in the process, leading to improved turnover.
With multiple view modes like waiting time, category, table or chronological order, your kitchen staff can keep track of incoming orders, even during busy periods! By further utilizing clear, itemized breakdowns of each order, and even how long a table has been waiting, you can ensure that meals will be prepared quickly and accurately by your back of house staff so your customers are never kept waiting.
Going green has never made more sense! Give your kitchen staff full flexibility in how they view incoming orders on the Kitchen Display System. They can view color-coded time statuses, coursing information, special requests and much more in one place to keep them completely organized. This approach also keeps paper usage to a bare minimum!
When it comes to printers, we give you full flexibility to print on thermal, dot-matrix and even label printers. If your restaurant prefers to use kitchen tickets, give your kitchen staff full control of how their tickets look and even select which kitchen stations each item should be sent to. You can further set things like the ticket format, color tones, margins and lots more. With customizability options aplenty, your kitchen tickets and even labels can be printed to perfection!
The Full Back of House Restaurant Solution
Order Packing Done Right
Once items are prepared by the kitchen, give your expediters and packers access to an order management system with clear item breakdown to make sure every order is correct. You can also keep valuable data on items per order, and when orders were sent out.
Organize Your Kitchen Operations
Keep orders coming in smoothly and automatically thanks to how seamlessly all your back of house modules work together. With all orders in one place, your kitchen staff can reduce errors and serve food faster with zero messy kitchen tickets required . You’ll also have detailed data on order preparation times so you can find bottlenecks and discontinue items that take too long to make.
Never run out of ingredients and ensure that your kitchen can prepare everything on the menu. Avoid having to disappoint your customers and tell them their selection is no longer available with third-party inventory management integrations.
If you’re looking to modernize and automate your kitchen operations to a whole new level, we’ve got you covered with integrated robotics solutions!
Learn More About how to Improve Your Back of House Operations
29 Jun 2021
16 Feb 2021
28 Aug 2019