Solution
Back Office
Reduce the time you have to spend managing your restaurant business and spend longer doing what you love! With a large suite of tools integrated under one system, you can manage everything from your finances to your menu anytime, anywhere!
Back Office Management Products
Benefits
Everything You Need in One Place
Why run your back office with several different systems that all have their own interfaces to learn? Instead, enjoy important business data right from the Merchant Portal, which can be accessed through any smart device. You can even dive deeper with the features you need by accessing data provided by your third-party integrations. This way, you’ll have access to business data like reports, item tracking, daily performance and much more available directly on your Merchant Portal with a lighter version available on your Eats365 POS.
Real-Time Data Sync and Reporting
Managing the business aspect of your restaurant is now possible on the go thanks to cloud tech. Access insights, data and reports from your smart devices so you can always keep track of your business’ health. All your sales data and accounting data is automatically logged into the system for you, reducing the headache of having to manually input them each and every day.
Full Customization
Managing your business should be done in a way that’s comfortable for you. With a whole host of settings and customizations, you have full control over how your business runs, how your modules communicate with one another and how the useful features that empower your staff function. Best of all, you can customize these settings from anywhere and at any time, as long as you have a smart device on-hand.
The Full Back Office Solution for Restaurants
The Control Center
If you want to quickly customize your restaurant settings and look at your business data at a glance, you can use the Eats365 POS. For deeper access to your restaurant settings, reports or inventory, it can all be reached and edited from your Merchant Portal. All edited settings synchronize directly with your POS.
Inventory Management
Keep track of each and every ingredient so you always have them in stock. If you run out, the relevant data will sync automatically across your menus so your customers won’t order anything you no longer have in stock.
Accounting
If your accounts are done through a third-party system, integrate it directly with your Eats365 restaurant solution so you don’t need to migrate all your data to a new system. Best of all, enjoy a seamless transfer of data between your POS and accounting software.
Property Management System
If you’re running a hotel, then this third-party integration has you covered with data that syncs between your PMS and POS, so you can offer guests exceptional customer service.
Restaurant Back Office Management FAQs
1. What does the Eats365 back office solution include and how does it work?
The back office solution is a centralized control hub accessible via the Merchant Portal on any smart device (plus a light version on your POS). It integrates core modules (like POS/Eats365 Biz), third-party systems (inventory, accounting, PMS), and provides full customization—letting you manage menus, finances, and settings all in one place.
2. How does real-time data sync improve back office operations?
With back office powered by cloud sync, sales, accounting, and inventory data are logged in real time. This removes the need for manual entry, delivers instant reports on business performance, and lets you monitor your restaurant from anywhere on any device.
3. Can I integrate my back office with external inventory or accounting systems?
Yes. The back office supports seamless integration with third-party inventory tools and accounting software so your stock levels and financials stay synced automatically—no need for redundant data entry or switching platforms.
4. What role does the back office play in inventory management?
Using the back office, you can track ingredients in real time. When something runs out, it syncs with your menu instantly to prevent customers from ordering unavailable items—ensuring accurate stock control and minimizing waste.
5. Does back office support hotel or franchise integrations?
Definitely. The back office offers integrations with Property Management Systems (for hotels) and supports a three-tier architecture (organization → brand → shop) for multi-unit/franchise setups—providing centralized oversight with granular control at every level.
