Cafe &
Coffee Shop
Brewing great coffee isn’t enough for a great cafe. What wins is speed, consistency, and customer experience. Picture smooth rush hours, zero bottlenecks, and loyal regulars. Free your baristas to craft, and your business to grow.
Faster Ordering for Busy Morning Rush
Crush the morning rush with instant self-ordering. Guests scan a QR code to open your menu on their phones, choose size, milk, and add-ons, then send orders straight to the POS—no waiting in line. For walk-ups, a self-service kiosk gives the same clear, touch-friendly flow on a big screen, helping guests place orders quickly, spot combos, and pay on the spot. Let your baristas be baristas—not cashiers.
Barista Workflow & Drink Accuracy
Keep every order organized and every drink consistent. Whether guests order from their own devices, a self-service kiosk, or online, all tickets flow into one centralized system that clearly separates dine-in and pickup. Orders route straight to the right barista station with modifiers and add-ons displayed in full, while pickup displays keep waiting customers informed without staff interruptions. With clear workflows and accurate instructions, your team can focus on crafting each cup right the first time, and speeding up service while reducing errors and remakes.
Rewarding Customers, Growing Relationships
Loyalty isn’t just about stamps on a card, but reasons for customers to return. With Eats365, every purchase can build points, unlock rewards, or activate member pricing, and those benefits follow your guests across all your branches, not just one. Choose to run these programs through Eats365’s built-in CRM module or connect seamlessly with third-party applications, like Advocado, Strollet, SevenRooms, Eber, and so on. Craft your personalized offers, birthday perks, or bundled promotions consistent and rewarding accross every branch, turning casual visitors into brand advocates.
Seamless Menu Updates Across All Channels
Managing your café menu shouldn’t feel like a juggling act. With Eats365, managers can update items once and see changes instantly across every channel—POS, digital menus, kiosks, online platforms, third-party delivery services—and across every branch. Time-based menus automatically switch from breakfast to lunch without extra effort. Behind the scenes, a cloud-based merchant portal puts full control at your fingertips. From any smart device, managers can track real-time sales and inventory, make instant adjustments, or schedule future menu updates in advance.
One Platform for Every Cafe and Brand
Running a franchise or café chain often means managing menus, prices, and promotions across locations. With Eats365, managers can oversee every branch and brand from a single cloud-based portal. Menus, taxes, and campaigns can be updated once and pushed instantly to all outlets, or customized for specific stores when needed. Role-based permissions and store grouping simplify operations while keeping full oversight. For cross-region businesses, support for multi-language and multi-currency ensures accurate, consolidated reporting across regions, leaders the insights they need without added complexity.
Products that Our Cafe Customers Love the Most
How Cafes Like Yours Benefit from Eats365
"When we look for a POS system for a cafe or a restaurant, we firstly look at the ease of use. Eats365 excels with its smoothness in terms of operations among all other POS systems we've used. Eats365 QR order has been very beneficial, we can get the customer just to order immediately with a very comprehensive interface. I strongly recommend Eats365 and I would say it's the best system I've been using!"
"The 3-tier enterprise structure in Eats365 helps us conveniently manage nearly 30 outlets in local and foreign markets. With comprehensive reports at the backend, management will be able to drive accurate business decisions with the real-time performance of all outlets at their fingertips!"
