Solution
Guest Retention
Build a guest retention program that focuses on exceptional service and great convenience so that new and returning customers feel valued while being treated like family!
Guest Retention Products
Benefits
Customizable Loyalty Programs that Fit Your Business
Eats365 offers flexible loyalty programs, from points-based to tiered and prepaid options, allowing you to build the loyalty system your customers respond to best. Through our powerful CRM integration partners, you can also create a more customized CRM solution that takes your remarketing efforts to the next level.
Learn What Your Customers Love
The more you know about your customers, the more you can tailor your service to their needs. Having a complete customer database is also the foundation for successful marketing and remarketing campaigns. Improve guest satisfaction and retention rates with data-driven insights.
Add Value to Every Visit
You want to ensure that your restaurant has something the competition doesn’t. With loyalty programs, your customers are able to get extra benefits for their patronage, which gives them the feeling of value – a key factor in how often they return.
The Full Guest Retention Solution
CRM Center
Access and manage all your sales and customer related data, points and loyalty programs from your POS (Point of Sale) system and Merchant Portal so that you can provide the best experience possible for your customers.
Exceptional Customer Service
Choose from a selection of unique third-party loyalty offerings that work with your business model and take your customer service to the next level.
Know when your VIPs make a reservation so you can offer great customer service even before your customers arrive at your restaurant.
