Pixalink

Streamlined Operations

Seamless integration between Pixalink and Eats365 with real-time data synchronization
Frictionless 30-second customer onboarding through Eats365 POS - just collect a phone number
Live customer profile access on Eats365 interface showing points, rewards, and membership tier
One-click rewards redemption directly through Eats365 POS with automatic discount application
Transaction data instantly syncs with Pixalink's loyalty engine for immediate point calculation
Eliminate separate loyalty cards with WhatsApp-based identification at POS

Enhanced Customer Experience

WhatsApp mini program eliminates app downloads, reducing customer drop-off by 63%
Automated post-purchase engagement via WhatsApp including digital receipts and point notifications
Branded customer portal accessible via WhatsApp for checking points and redeeming rewards
Two-way referral program driving 3x customer growth through peer-to-peer recommendations
Personalized marketing campaigns based on purchase history and preferences
VIP membership and subscription management with integrated payment processing

Powerful Analytics & Security

Comprehensive dashboard showing customer behavior, campaign effectiveness, and revenue impact
Customizable point issuance based on spend amount, items, time, membership tier, and special occasions
Segment customers automatically based on visit frequency, spending habits, and preferences
Track conversion rates and ROI for all loyalty campaigns and promotions
FSEC-certified security protocols protecting customer data
Optional NDA coverage for additional data protection requirements

Overview
Pixalink is a cloud-based Customer Loyalty Program that empowers SMEs with a frictionless mini program accessible via WhatsApp. Pixalink transforms how businesses engage with customers by eliminating the need for traditional app downloads while providing enterprise-grade loyalty features. The Most Accessible AI-Powered Loyalty CRM in Malaysia, Where Businesses and Customers Connect, with Powerful Insights, Data Analysis & Recommendations to Increase Sales, Retention Rate and Loyal Customers.

Core Products & Features

WhatsApp Automation: Enables seamless customer communication through AI-driven marketing campaigns and template-based messaging
Loyalty Program: Comprehensive rewards system with points management, gamification features, and customizable customer portals
Commission-less Ordering System: Built-in ordering capabilities with group buying features
Reservation System: Advanced booking management with calendar customization and automated notifications
Customer Relationship Management (CRM): Detailed customer insights and transaction tracking

Pixalink + POS Integration Highlights

Seamless integration with existing POS systems for streamlined operations
Real-time points tracking and rewards management
Customer data synchronization for enhanced insights
Automated loyalty program management
Mobile-first approach with WhatsApp integration
Custom branding options with white-label solutions
Multi-outlet support for enterprise clients

Key Benefits

Easy Implementation: Quick setup process with minimal technical requirements
Customizable Solutions: Flexible platform that adapts to different business needs
Data-Driven Insights: Comprehensive analytics for better decision-making
Cost-Effective: No commission-based fees, transparent pricing structure
Scalable Platform: Suitable for businesses of all sizes, from single outlets to large chains