Headquartered in Taiwan, CoCo now has over 5,500 stores worldwide, spanning major cities such as Shanghai, Beijing, Tokyo, Bangkok, Manila, New York, Los Angeles, San Francisco, Vancouver, Toronto, London, and Sydney.
CoCo Fresh Tea's Story
Founded in 1997 in Tamsui, Taiwan, CoCo has developed for more than 27 years and has become a globally renowned hand-shaken beverage chain brand. CoCo has always insisted on high-quality drinks as the core, creating many popular classics such as “Passion Fruit Double Burst” and “Three Brothers Milk Tea.” Since 2007, the company has actively expanded overseas, and as of 2024, its footprint covers 150 cities worldwide with about 5,000 stores, becoming a role model of how Taiwanese hand-shaken drink brands can successfully go global.
See what CoCo Fresh Tea Talks About Eats365
CoCo Fresh Tea's Real Testimonial
“When we connect with payment gateways or delivery platforms, the Eats365 team provides us with strong support. Moreover, delivery platform orders can be directly, through the integrated middle platform, imported into Eats365 POS. This is very friendly for the development of our international middle platform and greatly simplifies our data integration process.”
“We believe Eats365’s Kiosk and CFD customer-facing display are both excellent. They have helped our stores adopt self-service kiosks, not only optimizing customer experience but also sharing the workload of both the front and back of house staff.”
“For a brand like ours that requires cross-country management, Eats365’s headquarters system supports multi-level, multi-language, and multi-currency management. This allows us to instantly sync menus, combo promotions, prices, and other information, while also gaining in-depth operational data.”
The Feature that CoCo Fresh Tea Loves the Most
“Beyond the system functions that meet our operational needs, we especially value the partnership with Eats365. During the collaboration, whether in connecting payment gateways or delivery platforms, the Eats365 founder and team have given us very strong support. This proactive assistance has been very helpful when we deal with complex workflow integrations.”
“Since Eats365 has international experience and provides bilingual (Chinese and English) customer service, it makes handling cross-border business, as well as communicating or training with our overseas franchise stores, much easier!”
“In addition, we have also noticed that Eats365 continues to strengthen other internal features, such as membership management and upgrading the promotions module. This spirit of continuous R&D investment and system improvement fills us with confidence for future collaboration and is a key reason why we are eager to continue working together!”
Since adopting Eats365, what we feel the most is that the POS system is simple to operate and extremely fast in response — much faster than the systems we used before — which has effectively improved on-site operational efficiency. In addition, the online ordering is very intuitive, requiring no special instructions, so customers can easily get the hang of it. The order time-limiting feature is especially useful for a yakiniku restaurant like ours, as it prevents the inconvenience of customers placing additional orders after their meal has already finished!
Gokujo Yakiniku
