SOHOFAMA's indoor location sports a vintage vibe with classic posters and intriguing décor. The outdoor area is more casual with long, wooden tables and a mini-garden. Locals and foreigners, alike, visit SOHOFAMA for a variety of reasons. Some simply enjoy the old Hong Kong vibe of the indoor area where they stay for drinks and food. Others enjoy the outdoor area, which is the perfect venue for a meal with friends or family. Speaking of meals, SOHOFAMA have an extensive menu that not only reinvents Hong Kong classics, but also caters to customers with different food requirements.
In addition to a POS, SOHOFAMA needed a mobile solution so that they could take orders from anywhere in the restaurant or bar quickly and with ease. They didn't want to use traditional manual order-taking since that method is quite prone to errors and generally takes longer.
How did SOHOFAMA benefit from Eats365?
By using our POS, SOHOFAMA staff could separate all menu items and bar items into categories so that keying in orders would be much easier and more structured. They could also customize menu keys to fit their business perfectly.
Our POS' table management allows for wait staff to easily keep track of which tables have been served, which ones need to be cleaned and which ones still have meals pending.
Since our POS is iPad-based, the space requirements are very minimal, which allowed the POS to be hidden and not interfere with the special vibe of SOHOFAMA's restaurant.
All transaction data from our POS is stored on the cloud so SOHOFAMA's owners can now easily pull up any back end data they need to run their business more efficiently.
Our mPOS provides mobility to SOHOFAMA's servers, which is extremely important in a location like SOHOFAMA with an indoor and outdoor area.
Since their restaurant is divided into two parts, our mPOS made keying in orders quick and efficient so servers could take better care of customers and improve their experiences as a whole.
Our mPOS and POS are both integrated, which means all orders taken via mPOS are directly sent to the POS. This meant that staff made fewer errors, didn't have to enter in orders multiple times and could provide faster service to customers.
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