Best F&B POS System Singapore: Novitee, Eats365 & More Reviewed

Singapore's F&B Digital Transformation

This digital shift isn't just a fleeting trend; it's a fundamental rewire of how the F&B world works. Monthly F&B services sales hit $1.0 billion in July 2025, with online sales making up 26.3% of all transactions. That really signals how deeply tech is affecting F&B transactions in Singapore now. This digital wave is getting an extra push from the Food Services Industry Digital Plan, which is rolling out some truly game-changing solution categories that are reshaping how restaurants operate.

The consumer food delivery segment alone is showing incredible growth, valued at USD 1.61 billion in 2024 and expected to hit USD 2.18 billion by 2029. This explosive expansion means there's an urgent need for smart, integrated POS solutions that can smoothly handle the complex, multi-channel operations of today's restaurants. Now, POS systems also have to navigate complicated requirements like the 9% GST rate that kicked in on January 1, 2024, which is a must for businesses bringing in over S$1 million a year. The way we pay has changed hugely too, with native support for NETS, PayNow QR codes, and digital wallets now pretty much standard.

Smart financial incentives are helping restaurants adopt POS systems faster. The Enterprise Development Grant (EDG) can cover up to 50% of digital transformation costs, while the Advanced Digital Solutions (ADS) Scheme offers up to 70% funding for integrated platforms. Plus, the SkillsFuture Enterprise Credit gives $10,000 with up to an additional 90% in funding, making cutting-edge restaurant management technology accessible to everyone.

As the market continues to change, POS systems are moving beyond simple transaction tools. They're becoming smart business platforms that fuel growth, make customers happier, and help navigate the complex rules.

Top 4 F&B POS Systems in Singapore

Singapore's competitive POS scene is a sophisticated ecosystem of digital solutions, each finely tuned for the city-state's dynamic F&B sector. Every platform brings its own special ingredients to the table, tackling the nuanced operational challenges that local restaurateurs face every day.

1. Novitee (Koomi)

Novitee is quite the local success story, born on October 31, 2014, thanks to the vision of Benjamin Yang and Andrew Tay. They started their journey by spotting problems in a small Kaya toast eatery, and that spark led to a full F&B operating system. Since then, the company has evolved into 'Koomi', now serving over 1,500 F&B outlets across 5 countries and handling more than $1 billion in transactions.

The platform's real strength is that it truly understands the local market’s pulse. By zeroing in on just Front-of-House and Back-of-House operations, Novitee has built a strong ecosystem that truly resonates with Singapore’s diverse culinary landscape. Impressive clients like Tim Ho Wan, Crystal Jade, Violet Oon, Cedele, and BreadTalk really show off the platform's reliability and how well-established it is locally. Novitee offers QR code ordering capabilities and smooth GrabFood integration, specifically designed for Singapore's delivery-heavy market, where a love for convenience drives digital adoption. The system’s user-friendly GUI means staff can be trained quickly and it supports multi-device access for keeping an eye on your business from anywhere. However, when it comes to multi-store and omni-channel order management features, Novitee seems a bit more basic compared to the enterprise-grade options, making it best suited for single-location SMEs rather than multi-brand operations.

2. Eats365

For restaurant groups and franchises searching for powerful, scalable solutions, Eats365 stands out! The platform proudly claims to be serving over 10,000 restaurants across 32 markets, showcasing its incredible global reach and flexibility. What makes Eats365 special is its sophisticated configuration capabilities, offering more than 500 customizable functions. This flexibility is especially appealing for multi-location operations, like The Coffee Academïcs with its 30 outlets, and cross-border businesses in places like Hong Kong and Macau. The system's design is intentionally built to support complex organizational structures, making it perfect for ambitious F&B enterprises eager to grow rapidly.

Further more, Eats365 shines with its comprehensive order management system, featuring extensive multi-channel integration for dine-in, online ordering, delivery services, and QR ordering. This capability is super important given Singapore's F&B market, where online sales made up a solid 26.3% of total F&B sales value in July 2025, according to the Singapore Department of Statistics. The platform’s Kitchen Display System and Expedite Display integration ensure seamless order tracking from the moment an order is placed to its completion, while coursing and hold/fire functions offer advanced kitchen management for complex setups. These features are absolutely vital for fine-dining establishments where perfect course timing and kitchen coordination directly impact how happy customers are.

3. Qashier

In the world of compact, easy-to-use solutions, Qashier shines with its fresh approach. Aimed at small businesses, retail shops, and nimble F&B spots, Qashier offers smart terminals that are all about efficiency and user-friendliness.

The platform's leadership in Offline to Online payment integration is particularly noteworthy. Its sleek, space-saving design makes it a perfect fit for cafés, kiosks, and food trucks. Beyond just handling transactions, Qashier also brings extra perks like loyalty program management, employee tracking, and inventory control wrapped up in an intuitive interface that keeps staff training time to a minimum.

4. MegaPOS

MegaPOS positions itself as a specialized solution for restaurants, cafés, and a variety of other F&B businesses. Unlike general POS systems, MegaPOS offers a complete suite of features specifically engineered for the restaurant ecosystem.

From self-ordering kiosks to comprehensive CRM membership management and multi-payment processing, this platform goes way beyond typical transactional tools. Its sophisticated reporting dashboards are designed to dish out actionable insights, helping restaurateurs fine-tune their operations and elevate customer experiences.

This comparison clearly shows that Singapore’s POS market isn’t a one-size-fits-all kind of place. Each platform offers its own distinct advantages, catering to different business sizes, operational complexities, and strategic growth goals. For F&B entrepreneurs, the crucial thing is to match tech capabilities with your specific business needs. Remember, the right POS system can be a game-changing investment for operational efficiency and making your customers happy.

Best POS System by Restaurant Size

Picking the perfect POS system really comes down to carefully looking at your business model, where you see yourself growing, and how complex your operations are. After a thorough dive into features and market positions, we've got some clear recommendations for different kinds of F&B businesses.

Large Franchises and Multi-Location Chains

For franchises and multi-Location chains, Eats365 is the way to go. Eats365 is hands down the best choice for F&B franchises and chains that are juggling multiple stores or brands. The platform's advanced tools for managing multiple locations and its ability to scale from a small start-up to a global enterprise make it ideal for businesses with 5+ locations. With over 500 customizable functions and a proven track record of serving 10,000+ restaurants across 32 markets, Eats365 offers the sophistication needed for complicated franchise operations. Its centralized inventory management and multi-brand coordination capabilities truly set it apart from the competition.

Local Single-Location F&B Businesses

Novitee (Koomi) emerges as the go-to solution for Singaporean SMEs looking for easy tech upgrades with a bit of government help. The platform truly shines with its:

• User-friendly interface that means quick staff training and a speedy 2-hour deployment

• Availability of up to 80% grant funding

• A 3-year hardware warranty and strong local technical support

This makes Novitee especially well-suited for hawker centers, cafés, and independent restaurants that value simplicity and a system that truly understands the local market.

Small Retail and Compact F&B Outlets

Qashier’s all-in-one smart terminal design and space-saving footprint make it absolutely perfect for kiosks, food trucks, and café operations where counter space is precious. This platform truly excels in integrating digital payment, managing loyalty programs and offering compact hardware solutions.

Other Factors to Consider when Choosing Best F&B POS

When you're trying to decide, ask yourself about these key factors:

1. Your Scale and Growth Ambitions:

   • Thinking big with multiple locations? Eats365 might be your best bet.

   • Happy with a stable, single-location operation? Novitee could be perfect.

2. How Much Technical Complexity Can You Handle?:

   • Eats365 might require a bit more tech savvy.

   • Novi tee really focuses on being simple and easy to use.

3. What's Your Budget Looking Like?:

   • Don't forget to factor in those government grants (both platforms are eligible!).

   • Also, consider the long-term costs of scaling up.

4. What Integrations Do You Need?:

   • Think about popular delivery platforms.

   • What about compatibility with your accounting software?

   • And any other third-party apps you use.

5. What Kind of Support Are You Looking For?:

   • Do you prefer local support or are international teams fine?

   • How quickly do they respond, and how deep is their technical knowledge?

Ultimately, the best choice really boils down to finding that sweet spot between your current operational needs and your dreams for future growth. Your POS investment should not only boost efficiency right now but also set you up for long-term business expansion.

Take your time to really assess what you need, chat with vendors, and maybe even try out a system for a bit. This way, you can be sure the POS you choose truly fits your unique business like a glove. The right POS system isn't just buying some tech—it’s a strategic move for your restaurant's future success.

Embrace Scalability and Efficiency with a Leading POS Partner

For ambitious F&B franchises and chains in Singapore, choosing the right POS system is crucial for growth. Eats365 provides the enterprise-grade solutions and extensive customization needed to manage multiple locations seamlessly. Explore how Eats365 can streamline your operations and elevate your business.

FAQs about Best F&B POS in Singapore

How can Eats365 help businesses with complex multi-location needs compared to Novitee POS?

Eats365 specializes in enterprise-grade scalability, managing multiple stores and brands with extensive customization and centralized inventory control. It’s ideal for large franchises, while Novitee POS is better for single-location SMEs.

Can Eats365 assist in maximizing government grants for POS adoption like Novitee POS?

Yes, Eats365 is eligible for Singapore government grants such as the Enterprise Development Grant and Productivity Solutions Grant. Its advanced functions and scalability make it a strong candidate for funding supporting digital transformation.