Incident History
December 2025
No Incidents Reported
November 2025
No Incidents Reported
October 2025
System Maintenance
Maintenance Completed
Maintenance completed and all services are resumed normal. The engineering team will closely monitor the status.
Posted On October 31, 2025 - 20:05 Asia/Hong_Kong
Maintenance In Progress
System maintenance is currently in progress. We will provide updates as necessary.
Posted On October 31, 2025 - 19:21 Asia/Hong_Kong
Service Abnormality
Summary: Eats365 service abnormality
Description: POS, BYOD and services related to Eats365 cloud were affected and our engineering team is currently in the midst of fixing the issue.
Diagnosis: Not available at the moment
Work around: Merchants may use POS to punch in order under offline mode by POS.
Posted On October 31, 2025 - 19:15 Asia/Hong_Kong