Uber Eats vs DoorDash vs SkipTheDishes for restaurants: Compare Fees and Payouts

Comparing delivery app costs for Canadian restaurants

The right platform depends on your service model and where you operate. DoorDash and Uber Eats both publish tiered plans for Canadian merchants, while SkipTheDishes sets fees in each partner agreement. The rates below come from the platforms' public Canadian pricing pages, checked in November 2026. Always confirm the rates in your own merchant account before you decide.

How to read this table:

• DoorDash and Uber Eats publish standard Canadian commission and pickup rates, so you can forecast costs more easily. Uber Eats also offers a self-delivery plan if you have your own drivers.

• SkipTheDishes does not publish a Canadian rate card. Ask for its full fee schedule in writing before you compare.

• For every platform, check whether payment processing is inside the commission, when payouts arrive, and whether volume-based or custom rates are available.

What do delivery fees take?

A delivery commission is a percentage of the order subtotal that the app keeps. On a CAD 20 order, a 15% commission takes CAD 3, a 25% commission takes CAD 5, and a 30% commission takes CAD 6. These are simple commission-only examples, not quotes or profit figures.

This table shows commission costs only. Payment processing, promotions, refunds, tax, packaging, food cost, labour, and delivery can all reduce what your restaurant keeps from each order. Card surcharges are a separate question. Request each platform's full fee schedule, including commission rates, pickup fees, payment processing charges, and payout frequency, before you compare offers.

Read more: Credit Card Surcharge Canada: What Restaurants Need to Know

Can delivery fees be negotiated?

Not always, so treat each platform offer as a written schedule to review. Ask each platform for its full fee terms, including what each tier includes. Compare the offers by contribution per order and expected new orders, not by commission rate alone.

What to request in writing before you compare offers:

• Full fee schedule for delivery and pickup, with the rate for each plan or tier.

• Visibility and reach tied to each tier, such as placement, customer access, or membership features.

• Promotional funding, including who pays for discounts and delivery fee subsidies.

• Payment costs, and whether card processing sits inside the commission or is charged separately.

• Minimums and contract terms, including notice periods and how to exit.

DoorDash's Canadian pricing page says you can change plans, and that changes can take up to five business days to process. Uber Eats notes on its Canadian pricing page that these plans are for Canada, so confirm your exact rates in your merchant account.

For SkipTheDishes, we could not find a public Canadian rate card. Request the current rates and any volume-based terms in writing, and do not assume a standard rate or discount.

Track these metrics for each channel every month:

• Order count

• Average order value

• Cancellations and refunds

• Promotion costs

• Contribution after variable costs, such as commission, payment processing, and delivery costs

A channel with a higher commission can still add more profit if it brings in guests you would not reach otherwise. Compare these numbers over two to three weeks of real orders before you decide to stay on a plan or switch.

How can direct ordering cut fees?

Use third-party delivery apps to attract new guests, then give repeat customers a direct route to your Eats365 Branded Online Store. Direct orders avoid marketplace commission, but payment processing, delivery, promotions, and technology can still add costs, so track each channel's results before you shift volume.

1. Discover on delivery apps. New guests find your menu on marketplace apps. Record these orders separately so you can compare them with direct orders later.

2. Give a permitted prompt to return. Add a QR code to packaging, a receipt insert, or an opt-in loyalty offer. Check each platform's rules first, because some marketplaces restrict how you contact or redirect their customers.

3. Reorder directly. Returning guests order through your own online store. Ask us about current product and payment terms before you assume any specific fee.

Want to suggest add-ons? Our predictive item suggestions guide explains "You May Also Like", which suggests items on the checkout page. The feature is in beta and needs 3–4 days of transaction data after you turn it on, so talk to our support team before you rely on it.

Read more: Eats365 Branded Online Store

Is there a delivery fee cap?

Yes, but only in British Columbia, as far as we could verify. B.C. has a permanent cap that limits fees for core ordering and delivery services to 20% of an order's dollar value, excluding tax and tip. A legal cap is not the same as a platform's advertised commission.

• Who it covers: Under the B.C. Food Delivery Service Fee Act, the cap applies to platforms that offer both ordering and delivery and serve 500 or more restaurants in B.C. Ask your platform to confirm that the cap applies to your account.

• Enhanced services: Platforms may charge more than 20% for extra services you agree to, such as marketing or data analytics. You can cancel these and return to the 20% cap.

• Platform plan rates: Commission tiers are set by each delivery app and written into your merchant agreement. They are separate from the legal limit.

• Other fees: Ask each platform in writing which of its fees count toward the 20% cap.

• Other provinces: We have not verified a cap outside B.C. Check current provincial guidance before you assume a cap applies to your location.

If you operate outside B.C., ask each delivery app to confirm in writing which fees apply to your address and whether any provincial rule limits them.

Cut delivery commissions with Eats365 online ordering

High delivery commissions eat into your margins. With a branded online store, regular guests can reorder from you directly, without marketplace commission. Book a free demo and we'll show you how Eats365 works for your restaurant.

Food Delivery Commission Canada FAQs

Q: How much commission do food delivery apps charge restaurants in Canada?

On public Canadian plans, delivery commissions run from 15% to 30%. DoorDash lists 20% to 29%, and Uber Eats lists 20% (Lite) to 30% (Premium), plus a 15% self-delivery plan. SkipTheDishes does not publish its standard rates and sets fees in each merchant agreement.

Q: Is there a legal cap on food delivery commissions in Canada?

Yes, in British Columbia. The B.C. Food Delivery Service Fee Act caps core ordering and delivery fees at 20% of the order value. It applies to platforms that offer ordering and delivery and serve 500 or more B.C. restaurants, so confirm it covers your account.

Q: Which food delivery app charges the lowest fees for Canadian restaurants?

It depends on your setup and location. Uber Eats lists a 15% self-delivery plan, and its Lite marketplace plan is 20%. DoorDash's Basic plan is also 20%. In B.C., qualifying platforms cannot charge more than 20% for core services unless you agree to extra services.

Q: How much do delivery platforms charge for customer pickup orders in Canada?

Pickup fees are lower than delivery commissions. DoorDash charges 10% on Basic and 8% on Plus and Premier. Uber Eats charges 10% on all plans with validated in-store pricing, or 15% without. SkipTheDishes sets pickup fees in each partner agreement.

Q: Can Canadian restaurants save money with direct online ordering?

Yes. When repeat guests order through your own online store, you avoid marketplace commission on those orders. You still pay for card processing, delivery, software, and packaging. Compare the contribution per order for each channel, not just the commission saved.