Pickup Display

Food Pickups Done Right the First Time

 

When you have customers, delivery drivers and expediters all trying to figure out who takes which food item, it can be more than a little chaotic. Use a competent pickup display to reduce confusion and send the right order with the right person.

Eats365 pickup display
Eats365 pickup display

How Can a Pickup Display Help Your Customers Get the Right Orders?

No One Leaves with the Wrong Order

No One Leaves with the Wrong Order

If you’re relying on your expeditors to call out pickup order numbers, there’s a high chance people won’t hear them, or will hear incorrectly and leave with the wrong order. Pickup Display ensures that customers and delivery drivers see the correct order numbers and know exactly when their order is ready for pickup. 

Grab Attention and Sell More

Visual Indicators of Order Numbers to Get Attention

Let’s face it, when people are waiting for their pickup orders, they’re going to be bored. If they’re on their phones or distracted, you need to make sure you have a clear way to attract their attention. Using visual cues that are bold, clear and involve movement gives customers a greater chance of knowing when it’s time to pick up their order – even if they are super distracted. 

A Fully-Integrated Solution Means Better Food

A Fully-Integrated Solution Means Better Food

Your Eats365 Pickup Display is part of a larger solution that shares data via the cloud. No matter what modules you choose, an integrated system lets your staff focus on their jobs while your tech does all the communication across departments to save time. For example, kitchen staff can mark orders as complete on a Kitchen Display System so they’re sent to an Expedite Display for packers to check over. Packers can then mark the order as ready for pickup so that the order number is instantly sent to the Pickup Display. A smoother process with time savings means your customers wait less and get their food when it’s hot, leading to a better overall dining experience. 

restaurant pickup display and kitchen management

Grab Attention and Sell More

If your customers are already on-premises and waiting for their orders, why not take the chance to showcase some juicy promotions or advertisements to prompt their next purchase? The Pickup Display lets you upload image and video files that will play as your customers wait for their pickup order number, so you can effectively advertise, upsell and entertain them. It works great for passersby, too, who might be enticed to visit your restaurant by seeing one of your exciting adverts. 

Pickup Display Features Overview

Real-Time Pickup Order Number Updates

blue tick
blue tick When the expeditor completes an order on the Expedite Display, it shows on the Pickup Display instantly
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blue tick Multiple ready orders shown at the same time
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blue tick Order numbers removed immediately once collected
blue tick
blue tick Cloud-connected to the Expedite Display for real-time updates
blue tick
blue tick Centralizes pickup statuses from every channel — self-order kiosk, mPOS and online platforms — in one uniform display
Real-time Pickup Updates

Clear, Customizable Display

blue tick
blue tick Clear visual of each order number waiting for pickup
blue tick
blue tick Set different number formats for delivery drivers and pickup customers
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blue tick Runs on any Android or Apple TV–supported screen, from tablets to large-format displays
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blue tick Reduces counter noise and crowding, so staff focus on packing instead of answering "is my order ready?"
Eats365 Queue Display

Real-Time Pickup Order Number Updates

tick icon When the expeditor completes an order on the Expedite Display, it shows on the Pickup Display instantly
tick icon Multiple ready orders shown at the same time
tick icon Order numbers removed immediately once collected
tick icon Cloud-connected to the Expedite Display for real-time updates
tick icon Centralizes pickup statuses from every channel — self-order kiosk, mPOS and online platforms — in one uniform display

Clear, Customizable Display

tick icon Clear visual of each order number waiting for pickup
tick icon Set different number formats for delivery drivers and pickup customers
tick icon Runs on any Android or Apple TV–supported screen, from tablets to large-format displays
tick icon Reduces counter noise and crowding, so staff focus on packing instead of answering "is my order ready?"
Speak to a Specialist

Get in Touch and Speak to a Specialist Today!

Pickup Display is Part of the Following Solutions

Restaurants Like Yours Love the Pickup Display
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Restaurants Like Yours Love the Pickup Display

Our stores are often crowded during peak hours and there are a pack of hungry customers waiting for their orders, the Pickup Display ensures our customers only come to check and pick up their orders when they are called, and not to collect orders from others.

- Kabo Burger, Hong Kong
- Kabo Burger, Hong Kong

FAQs about Eats365 Pickup Display

1. What is a restaurant pickup display and how does it work?

A pickup display is a customer-facing screen that shows the real-time status of food orders. When an expeditor or packer marks an order as ready on their display, the order number automatically moves to the 'Ready' section of the pickup display to notify waiting customers and delivery drivers.

2. How does the Pickup Display reduce order confusion for delivery drivers?

It provides clear visual cues, including bold text and movement, to show exactly which order numbers are ready for pickup. This prevents drivers and customers from having to ask staff for status updates, ensuring the right person takes the right order even in busy environments.

3. Does the Pickup Display sync automatically with the kitchen?

Yes, the Pickup Display is fully integrated with the Eats365 POS and Expeditor Display. As soon as a packer or expeditor completes an order on their screen, the status is instantly updated on the customer-facing Pickup Display.

4. Can the Pickup Display handle both online and in-store orders?

Yes, as an expansion module of the Eats365 POS, it centralizes order statuses from various channels. Whether the order comes from a self-order kiosk, mPOS, or online platform, the numbers are displayed uniformly to streamline the pickup process.

5. What are the benefits of using a digital pickup status screen?

A digital status screen automates the notification process, which reduces noise and crowding at the counter. It allows staff to focus on packing orders rather than answering repetitive status questions, ultimately improving front-of-house efficiency and customer satisfaction.

Eliminate Pickup Errors by Powering-Up Your Pickup Accuracy Today!

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