Gokujo Yakiniku

“What impressed us the most is Eats365’s interface and system speed. Compared to other POS systems we have used before, Eats365’s POS system is exceptionally fast and smooth in terms of interface response and update speed. This has provided significant support in improving our work efficiency and handling customer needs!”

“I believe that for a restaurant to succeed, besides staff training and ingredient quality, stable and reliable operational equipment is also extremely important! Eats365 has greatly enhanced our overall operational performance. Since implementing Eats365, both system stability and operational efficiency have genuinely reduced the workload of our on-site operations.”

“One great thing about Eats365 is that customer service support is very quick to respond. Most issues can be resolved swiftly. Whether we contact them through online messaging or by phone, we immediately receive replies, handling suggestions, or emergency measures. For example, when one of our branches recently had a printer connectivity issue, Eats365 quickly dispatched an engineer to assist with checking and resolving the problem. This kind of real-time support is a tremendous help for frontline staff.”

“First of all, the online ordering system is extremely intuitive and simple. Our staff hardly need to guide customers step by step; with just a brief introduction, customers can directly scan the code and use it. The number of customers asking how to order has dropped significantly, which has greatly improved the efficiency of our interactions with customers.”

“For a yakiniku restaurant, one excellent feature of Eats365 is the ability to limit ordering time. This effectively prevents the problem of customers trying to place additional orders after finishing their meal, making it a very practical and important function for us.”

“In terms of membership management, we are currently working with Mobile Card to manage our members. Customers can accumulate points with their spending, which can later be redeemed in-store for our special products. This is our main way of building connections with customers and providing rewards, and customers generally quite enjoy this style of interaction.”

“We find it very convenient! In the past, if we wanted to modify the menu or view reports, even if the person in charge was on vacation or out of the office, they still had to carry a laptop to operate the system. But with Eats365’s headquarters system, you can log in anytime using a computer, tablet, or mobile phone to check and make adjustments. It’s very user-friendly and truly meets the practical needs of restaurant operations. Managers no longer need to bring along a laptop when they go out.”

“Moreover, the response speed of the Eats365 headquarters system is very fast. When retrieving information, there’s hardly any waiting time. Once you select the data you want to view, the related reports and information can be pulled up very quickly!”